Your plan membership is as unique as their personal health.

Plan members aren’t faceless numbers; they’re people. Their membership status can change at any given moment. We limit the work of membership turnover with quick, thorough processes that ensure members receive superior customer service. In serving your members, we have a simple goal you can both appreciate: to ensure that their concern, call, or question is resolved satisfactorily sooner rather than later.

“CGS is devoted to maintaining a standard of excellence by attracting and retaining talented employees that are dedicated to providing outstanding customer service. CGS strives to ensure our approach always keeps quality at the forefront of everything we do.”

Wakeedra Bradford Customer Service Manager